Privacy Notice

Norton Village Hall (NVH)

Last updated: May 2026

Norton Village Hall Management Committee ("NVH", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy.

This Privacy Notice explanis how we collect, use and protect your personal information when you book the hall, contact us, or use our services.

1. Who We Are

Norton Village Hall Management Committee is the data controller responasible for your personal data.

If you have any questions about this notice or your data, then please contact:

  Email: secretary@nortonvillagehall.co.uk

  Address: Norton Village Hall, Old Tewkesbury Road, Norton

2. What Personal Data We Collect

We collect and process the following personal data:

Information you provide:

• Name
• Address
• Email address
• Telephone number
• Booking details (date, time, type of event)
• Payment information

Information collected automatically (if using website):

• IP address
• Website useage data (via cookies, where applicable)

3. How We Use Your Personal Data

We use your information to:

• Process and manage hall bookings
• Communicate with you about your booking
• Send invoices and process payments
• Ensure compliance with health, safety and legal obligations
• Respond to enquiries
• Maintain records for administration and audit purposes

We will only use your data for the purposes for which it is collected unless required by law.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract - to fulfil your booking agreement
• Legal obligation - to comply with laws (e.g. financial record keeping, safety reporting)
• Legitimate Interest - managing bookings and improving services

5. Sharing Your Data

We don't sell your data.

We may share information:

• Payment providers and booking system providers
• IT or website service providers
• Legal or regulatory authorities (if required by law)

All third parties are required to protect your personal data appropriately.

6. Data Retention

We only keep data for as long as necessary:

• Booking and correspondence records: typically, up to 2 years
• Financial records (e.g. invoices): up to 7 years (HMRC requirement)

7. Data Security

We take appropriate measures to protect your personal data, including:

• Secure storage of electronic records
• Restricted access to authorised personnel only
• Use of secure systems where possible

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Restrict or object to processing
• Request data portability (where applicable)

To exercise any of these rights, please contact us using the details above.

9. Complaints

If you are unhappy with how we handle your personal data, you can complain to the:

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

Telephone: 030 123 1113 

We would, however, appreciate the opportunity to resolve your concerns first.

10. Cookies

If our website uses cookies, we may collect limited technical data to improve user experience. You can manage your cookie preferences through your browser settings.

11. Change to This Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.